PDA

View Full Version : Re:Perhaps not the best idea to remove Underfoot access



Newsfiend
12-10-2009, 08:40 PM
Customer Support can help resolve the issue for accounts that qualify for the Early Access. Many of the billing issues listed in this thread are not billing issues on our side. When they processed the credit card for the pre-order if the bank declines the charge, we cannot complete the pre-order process.

Customer Support has been able to assist some people with their access, however if the accounts do not meet the qualifications, they will not be able to assist and the account owners will need to wait until December 15th.

Again, if you believe you believe your account qualifies for the Early Access you can contact CS for assistance. Be sure you can provide the necessary details regarding your account and situation when speaking with them.



More... (http://forums.station.sony.com/eq/posts/list.m?topic_id=159050&post_id=2362645#2362645)